e7 Group - Social development

Diversity & inclusion

We embrace diversity and inclusion and are committed to enhancing female representation at all operational levels and creating a fair and respectful work environment where everyone is valued. We have zero tolerance of discrimination, harassment, or abusive behavior; our employees are encouraged to confidentially report any concerns or incidents.

Our progress in gender diversity is evident by the percentage of women in the management composition increasing from 7.5% in 2021 to 20.3% in 2023. E7 Group remain steadfast in our goal to improve female representation at all levels of operation.

Nationalisation

Emiratisation remains a key aspect of e7 Group’s long-term strategy. We aim to attract Emirati talent, enhance the skills of our national employees, and ensure their career goals are in harmony with the company’s strategic direction. In line with this, the human resources department is developing a plan to enhance the recruitment processes of national employees across all departments in accordance with the UAE's Emiratisation guidelines.

e7 Group is also working towards offering national employees a range of development opportunities, such as vocational development programs, succession planning, and summer training placements for students to attract national talent.

Health, safety and wellbeing

e7 Group maintains high safety and health standards in all work environments. We place great emphasis on the well-being of our employees, actively seeking to mitigate health hazards, risks, accidents, and occupational illnesses.

In our ongoing efforts to foster a secure and healthy workplace, we have instituted an Occupational Safety and Health (OSH) Policy that complies with relevant laws and regulations. It provides regular staff training and runs awareness campaigns aimed at bolstering safety.

We hold ISO 45001:2018 Occupational Health and Safety Management certification and Abu Dhabi Occupational Safety and Health (OSHAD) approved certificate from Industrial Development Board (IDB) for our occupational health and safety management system.

Supplier code of conduct

We are dedicated to conduct business ethically and sustainably across our value chain. Our Supplier Code of Conduct ensures adherence to all pertinent international and national laws. We have a zero-tolerance stance on corruption, extortion, embezzlement, bribery and money laundering, and require suppliers to abide by relevant laws concerning all these offences. Compliance with competition laws, provision of a safe working environment, human well-being and environmental conscientiousness are also essential components of our Supplier Code of Conduct.

e7 Group's client base spans a diverse range of sectors, including government, finance, education, healthcare, food and beverage, transport, pharmaceuticals, media, and retail. We place great emphasis on building and maintaining responsible relationships with all customers, ensuring they receive the highest level of care and service.

Customer relationships

e7 Group has instituted a Customer Relationship Management (CRM) Policy to enhance the understanding of responsible customer interactions. Our CRM department has the mandate to manage and uphold these relationships and closely monitor stakeholder satisfaction metrics.

The implementation of a Courier Management System (CMS) represents a further step in augmenting our customer service. Within this system, customer data is securely uploaded and associated with specific projects, facilitating improved tracking and management of courier services to ensure prompt and efficient deliveries.

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